Respite Services

Respite services provide temporary relief in the home to convalescents and those persons caring for an individual who as a result of impairment requires extra assistance.  Services may include personal care, laundry, shopping, light housekeeping, assistance with pre-measured medications, supervision and activities.

Trained staff are available 24 hours a day, 7 days a week: days, evenings, nights &/or weekends. A request for 24 hours or more service will be scheduled with 2 or more consecutive Respite Workers who would do a maximum 12 hour visit each. The minimum visit is for 2 hours. A limited number of hours are available at a subsidized rate but more hours can be purchased at the private rate as needed, pending staff are available.

Respite Workers are trained staff who are required to:

  • provide assistance as discussed with you and outlined in your care plan – i.e.: meal preparation, light house keeping and personal care
  • arrive on time – if a worker is more than 15 minutes late, please call the Supervisor during Office Hours or the On Call Staff after hours
  • be polite and respectful
  • use health and safety practices to promote safety and prevent transmission of infection

Respite workers are NOT permitted to:

  • administer medications – they may assist or prompt client with pre-poured medications
  • cut client’s toenails or fingernails (may use file/emery board)
  • perform any medical procedures (eg. change dressings)
  • move heavy furniture, climb ladders or wash floors on their knees
  • transport clients, family or friends in worker’s vehicle
  • sign or witness legal documents
  • accept money or gifts
  • smoke in your home
  • use your phone to make personal long distance calls
  • be in your home if you are not present

A referral can be sent by a family member, self, physician, a caregiver, or a CCAC Care Coordiator.

The J.W. MacIntosh Seniors’ Support Centre provides Respite Services in North Dundas and South Dundas.